Marilda's Blog

Coach | Consultant | Facilitator

“read my lessons from everyday moments”

Are you mentally fit, Tourism Pro?

Are you mentally fit, Tourism Pro?

Picture this: you've got check-ins, check outs, quotes and breakfast to sort out. You're juggling a million things, and sometimes it feels like your head is about to explode. We've all been there, right? As a Tourism Professional, you're a hero taking care of others,...

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Boundaries? Ugh, I’m in hospitality, HOW?!

Boundaries? Ugh, I’m in hospitality, HOW?!

Working in hospitality makes setting boundaries seem impossible. The first thing they tell you is to set clear working hours. HA! Guests go out at 05:00 on morning drives, check in at 23:00 at night and have questions about their safaris at all hours, not only because...

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Got a Tribe?

Got a Tribe?

When COVID hit, my Mom said: “Now, you are going to really see the people around you” At first, I didn’t get it. But during those crazy months that followed, her words rang true. Some folks who should have stepped up, went quiet. Others we thought were rock-solid fell...

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