Marilda's Blog

Coach | Consultant | Facilitator

“read my lessons from everyday moments”

What If This Isn’t the Storm, but the Climate?

What If This Isn’t the Storm, but the Climate?

In my OP-ED for Tourism Update, Bridging the Tourism Skills Gap, I wrote about building stronger, human-centred businesses to prepare people for the future of tourism. But there’s a piece of the puzzle we often overlook: even the best skills and training can fall...

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Time to step up

Time to step up

Sometimes, life throws you a curveball that makes you stop and think. That happened to me recently, and it got me reflecting. Someone told me a few days ago that we weren’t serving them the way they expected. Just one person. It might not reflect how everyone feels,...

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